Everyday Guides to Korean Public Services
Find what to do first and which official service to use for housing, employment, government benefits, consumer issues, health, and family support.
46 guides in total
Health & Medical Consultation
4When your child suddenly gets sick at night: iCareTok vs. the Moonlight Children's Hospital Finder — which should you use first?
A step-by-step guide to what to check first when your child's fever spikes late at night.
Struggling emotionally? Who to call first: a crisis-counseling order
Where to turn depends on whether you're in immediate danger right now or need ongoing support.
Before Surgery or a Procedure: Comparing Costs and Handling Medical Accidents
Non-covered treatment costs vary a lot between hospitals, and if something does go wrong, there's a free mediation process you can use before going to court.
How to check all your health records in one place: from vaccinations to checkup history
A rundown of where to check your scattered health information — vaccination records, checkup results, and the medications you're taking.
Transportation & Vehicles
3When you are in a car accident: from on-the-scene steps to disputing the fault ratio
Easy-to-miss steps right after a crash, and how to dispute your fault ratio for free if you disagree with it.
Buying a Used Car: Check the History First
Here is the order to check a used car’s accident and repair history and whether it is subject to a recall, before you buy.
From driver's license renewal to vehicle inspection: miss it and you'll pay a fine
License renewal, vehicle inspection, unpaid Hi-pass tolls — a rundown of the things that turn into fines if you miss the deadline, in order.
Emergencies
4If a power outage, gas smell, or fire suddenly happens at home
Where to report an emergency at home depends on the cause. Here's which emergency number to call for each situation.
If you've been the victim of a crime: from reporting it to psychological support
Right after being a victim of crime, you need support for your daily life and mental well-being, not just for filing a report. Here's where to turn, by situation.
When Your Child Suddenly Goes Missing: Preparing in Advance and Responding Immediately
The reporting steps to follow without panicking if your child goes missing, plus the pre-registration that cuts down verification time when done ahead of time.
If You Have Experienced Domestic Violence or Dating Violence: From 1366 to Legal Support
The order in which to reach out for help when you are in a situation that is dangerous or that needs protection right now.
Pets
1Legal & Administrative
6When a family member passes away: the order from checking the estate to filing the report
Even amid grief, there are inheritance-related deadlines that cost you if missed. Here's what to check first.
If Your Idea or Content Has Been Stolen: From Patents to Copyright
Inventions and creative content are protected through different procedures. Here is where to get counseling first, depending on your situation.
정보공개청구와 입법예고 의견제출 차이: 정부 자료 요청하는 법
공공기관이 가진 기존 문서를 받고 싶을 때와 법령 개정안에 의견을 내고 싶을 때 정보공개포털·국민참여입법센터를 구분하는 방법
청소년 아르바이트 시작 전 확인할 것: 근로계약서·임금체불 상담
청소년 알바 근로계약서 작성, 임금·근무시간 기록, 임금체불과 부당대우 상담을 청소년근로권익센터·고용노동부에서 확인하는 방법
Considering Divorce? From Counseling to Legal Aid
Here is the order for getting free counseling on family legal issues like divorce, child support, and property division, and, if needed, support through to litigation.
If you've experienced unpaid wages or unfair dismissal at work: the reporting order
A rundown of who to contact first when your pay is overdue or you've been unfairly dismissed, including how to get help without cost.
Insurance
1Everyday Admin Tips
3인터넷우체국으로 등기·내용증명 보내는 법과 배송조회
우체국 방문 없이 인터넷우체국에서 등기·소포·내용증명·배달증명과 주거이전 우편물 전송을 신청하는 방법
주민센터 가기 전 정부24에서 민원서류 발급·신청하는 방법
정부24에서 온라인 발급 가능한 증명서와 신청 민원을 찾고, 본인인증·수수료·방문 수령 여부를 확인하는 순서
How to check, in one place, government support you're missing simply because you don't know about it
New support payments you could qualify for based on your age or situation keep appearing, and it's common to miss them simply because you don't know they exist. Here's where to find missed benefits all at once.
Tax & Finance
2When debt becomes unmanageable: Credit Counseling and Recovery Service vs. personal rehabilitation vs. the Korea Inclusive Finance Agency
When you're struggling to repay debt owed to multiple places, here's where to turn first depending on your situation.
How to handle year-end tax settlement and missed refunds in one go
From the so-called "13th month's pay" of year-end tax settlement to tax and financial refunds you didn't know about — here's the order to check so you don't miss anything.
Consumer Protection
3Scammed while shopping online or refused a refund? From the 1372 Counseling Center to dispute mediation
When you've paid but the item never arrives, or you're refused a refund, here's where to ask for help, and in what order, to actually get your money back.
Health Functional Foods and Overseas Direct Purchases: What to Check Before You Buy
Before buying a diet supplement or health food through overseas direct purchase, here is the order to check for harmful ingredients and recall history.
Fell for Voice Phishing or Had Your Personal Info Leaked? What to Do Right Now
What to do, step by step, if you have already sent money or your information may have leaked, instead of just panicking.
Senior Welfare
2If You're Worried About a Family Member's Memory: From Dementia Counseling to Applying for a Care Grade
If a parent's forgetfulness has gotten noticeably worse, here's the order to check things in and what support is available — before you even book a hospital appointment.
When a Parent Starts Struggling to Live Alone: What to Check, Step by Step
For a parent whose mobility is declining or who lives alone, here is what kind of support to look into first, organized by situation.
Childcare & Family
4Support for Children Who Have Left School or Are Struggling Financially
Support available to teens who have dropped out of school and children from low-income households, organized by situation.
From Pregnancy to Before Elementary School: Government Childcare Support at a Glance
Birth grants, childcare fees, and care services each have a different ministry and application window. Here is what to check right now, organized by your child's age and situation.
If You Have Experienced or Witnessed School Violence: From Reporting to 117 to Legal Support
The order to follow for reporting and legal response when your child has been a victim of school violence.
If You Are in a Multicultural Family: From Interpretation Counseling to Childcare Support
The order in which multicultural families and immigrants unfamiliar with life in Korea can get counseling and childcare support without worrying about language.
Housing & Real Estate
4What to check before signing a jeonse lease: property register → actual transaction price → HUG guarantee
To avoid jeonse (lump-sum deposit lease) fraud, here is the order of what to check before you put your seal on the contract.
Easy-to-miss admin after moving: from move-in registration to lease reporting
Finishing the move but putting off the paperwork can cost you a fine. Here's what to handle right after you move in.
Young and Living Alone: How to Check If You Qualify for Rent Support
Special Rent Support for Young People became an ongoing program with new annual recruitment starting in 2026 — here is the order to check eligibility and apply.
First steps to buying your first home: from a subscription savings account to a loan
If all you have is a subscription savings account and nothing more concrete, here's the order to check things in to actually buy a home.
Employment & Startups
4공공기관·공무원 채용공고 어디서 찾을까? 잡알리오·나라일터 비교
공기업 채용, 국가·지방 공무원, 지방공기업과 국가직 시험 공고를 잡알리오·나라일터·클린아이·국가공무원 채용시스템에서 찾는 방법을 비교한다
If Your Career Has Been Interrupted or Re-Employment Feels Overwhelming: Support Agencies by Situation
Where women with career breaks, and mid-to-late-career workers and retirees, can each get re-employment support.
Starting a small business: preparing your funding step by step
There are so many startup support programs that it's confusing to know where to start. Here's the order — from searching for support programs to policy funds and loan guarantees.
What to do first after quitting: the unemployment benefit application order, and easy-to-miss pitfalls
Quitting your job doesn't mean unemployment benefits show up automatically. Here's the order and conditions to check before you apply.