Being a victim of crime doesn't end with just filing a report. Often your daily life is suddenly thrown into disarray, or trauma lingers afterward. Here's where you can get help, by situation.
1If you're in danger right now, call 112
If a crime is happening or just happened, contact 112 Police Emergency Report immediately. Nearby patrol officers will be dispatched based on your location.
2If you're a victim of sexual violence, domestic violence, or prostitution
If you want counseling along with medical, investigative, and legal support all in one place, it's best to go to a Sunflower Center. If you urgently need crisis counseling or a referral to a shelter, you can also contact the Women's Emergency Hotline 1366 first.
3If the crime has suddenly made your daily life difficult
If the crime has suddenly left you struggling to make a living, you can get counseling on emergency welfare support from the Ministry of Health and Welfare Call Center 129 (129, no area code).
4If you're left with trauma from a violent crime
Victims and families affected by violent crimes such as murder, robbery, or sexual violence can get free psychological treatment through the Smile Center.
Services mentioned in this guide
112 Police Emergency Report
The Korean National Police Agency's main emergency hotline and portal for reporting crimes and accidents and requesting a location-based dispatch
24 hours
Operated by · 경찰청
Cost · Free
Sunflower Center
An integrated support center that provides counseling, medical care, investigative, and legal support in one place for victims of sexual violence, domestic violence, and prostitution
24 hours
Operated by · 성평등가족부
Cost · Free
Women's Emergency Hotline 1366
A 24-hour emergency hotline offering counseling and connections to shelters for women affected by domestic violence, sexual violence, or prostitution
24 hours
Operated by · 여성가족부
Cost · Free
Ministry of Health and Welfare Call Center 129
A 24-hour integrated welfare counseling line — dial 129, no area code — covering everything from emergency welfare support to reporting abuse
Emergency counseling 24 hours (general counseling weekdays 9:00–18:00)
Operated by · 보건복지부
Cost · Free
Smile Center
An integrated support organization that provides free trauma counseling and psychological treatment for victims and families affected by violent crimes such as murder, robbery, and sexual violence
Phone counseling 24 hours; in-person counseling and psychological treatment weekdays 09:00–18:00
Operated by · 법무부
Cost · Free