Ministry of Health and Welfare Call Center 129
A 24-hour integrated welfare counseling line — dial 129, no area code — covering everything from emergency welfare support to reporting abuse
This English text is a plain translation by Yeogida, not official material from the operating agency. Please verify important details on the original Korean page.
No confirmed English-language contact channel was found for this service — phone or in-person contact may only be handled in Korean.
When you're not sure who to contact because of sudden financial hardship from job loss or illness, because you've fallen into a gap in the welfare system, or because you suspect child or elder abuse, calling 129 (no area code) connects you to guidance on the welfare programs and responsible agencies that fit your situation. Emergency welfare support, identifying welfare blind spots, reporting child or elder abuse, and mental-health/suicide-prevention counseling are all available 24 hours a day; other general welfare counseling runs on weekdays from 9 a.m. to 6 p.m. Besides phone counseling, web chat, KakaoTalk counseling, and video sign-language counseling are also available.
- Hours
- Emergency counseling 24 hours (general counseling weekdays 9:00–18:00)
- Cost
- Free
- Operated by
- 보건복지부
- Information checked
