When an emergency suddenly happens at home, panic makes it confusing to even know who to call. Knowing in advance who to contact for each cause makes your response faster.
1If you need fire, rescue, or emergency medical response, call 119
For any disaster or emergency — fire, rescue, emergency medical care — contact 119 Emergency Report. It's the National Fire Agency's main emergency hotline, and the number you should dial first whenever there's a risk to human life.
2If you suspect a power outage or electrical leakage
If the power suddenly goes out or you sense a risk of electrical leakage or shock, call Korea Electrical Safety Corporation Emergency Dispatch (1588-7500). You can request emergency response there for free, 24 hours a day.
3If you smell gas
If you smell gas or suspect a gas-related accident, call Korea Gas Safety Corporation Emergency Report (1544-4500) right away. Wherever you are in the country, you'll be automatically connected to the nearest regional office.
4If you spot a hazardous facility
If you spot a facility or situation that looks hazardous but isn't an accident yet, take a photo and report it through Safety Report (안전신문고), and the responsible agency will handle it.
5If you need overall disaster information
Disaster text alerts, shelter locations, and what to do can all be checked in one place on the Safe Korea Portal · Safety Stepping Stone.
Services mentioned in this guide
119 Emergency Report
The National Fire Agency's main emergency hotline for reporting fires, rescues, and medical emergencies
24 hours
Operated by · 소방청
Cost · Free
Korea Electrical Safety Corporation Emergency Dispatch (1588-7500)
A free 24-hour phone line for requesting emergency response when a sudden power outage, electrical leakage, or shock hazard occurs at home or in a shop
24 hours
Operated by · 한국전기안전공사
Cost · Free
Korea Gas Safety Corporation Emergency Report (1544-4500)
An emergency reporting line that automatically connects you to the nearest regional office anywhere in the country when you smell gas or suspect a gas accident
24 hours
Operated by · 한국가스안전공사
Cost · Free
Safety Report (안전신문고)
A Ministry of the Interior and Safety reporting service where you photograph a hazardous facility or situation and the responsible agency handles it
24 hours
Operated by · 행정안전부
Cost · Free
Safe Korea Portal · Safety Stepping Stone
A Ministry of the Interior and Safety portal for checking disaster alerts, shelter locations, and safety guidance in one place
24 hours
Operated by · 행정안전부
Cost · Free