When you're struggling emotionally, not knowing who to call often means people just endure it alone until things get worse. It helps to sort out where to reach based on how urgent your situation is right now.
1If you feel you're in immediate danger right now
If you're having thoughts of self-harm or suicide, or feel you can't go another moment without talking to someone, call the Mental Health Crisis Counseling Line at 109. Since January 2024, the former Suicide Prevention Counseling Line and the Mental Health Counseling Line (1577-0199) have been merged into this single number, 109, so whether it's a suicide/self-harm crisis or a general mental health concern like depression or anxiety, the same number connects you. It runs free, 24 hours a day; you're connected to a counselor the moment you call, and emergency dispatch can be arranged if needed.
2If you're a teenager
If you are a teen struggling with problems at school, with friends, or at home, Youth Counseling 1388 may be a better fit. Beyond phone calls, text and KakaoTalk counseling are also available, making it easier to reach out if a phone call feels intimidating.
3If it's not a crisis, but you need ongoing support
If it's not an emergency but you've been dealing with ongoing depression or anxiety, you can find your nearest mental health welfare center or counseling service through the National Mental Health Portal, which also offers self-assessment tools and information organized by condition.
4If you're a young adult and counseling costs are a concern
If you want professional psychological counseling but cost is holding you back, check whether you qualify for the Youth Mental Health Voucher Support Program, which covers part of the counseling fee. Eligibility and conditions change slightly each year, so check the latest announcement before applying.
Services mentioned in this guide
Mental Health Crisis Counseling Line (109)
A 24-hour free integrated counseling line covering everything from depression and anxiety to suicide-crisis counseling
24 hours
Operated by · 보건복지부
Cost · Free
Youth Counseling 1388
24-hour free counseling for youth aged 9-24 and their guardians dealing with issues such as running away, school violence, or emotional difficulties
24 hours
Operated by · 여성가족부
Cost · Free
National Mental Health Portal
A service offering validated mental-health self-assessment tools (for depression and more) and guidance to regional specialist counseling organizations
24 hours
Operated by · 보건복지부 / 국립정신건강센터
Cost · Free
Youth Mental Health Voucher Support Program
A Ministry of Health and Welfare program that gives young people aged 19-34 up to 10 sessions of professional psychological counseling through a voucher, regardless of income
Online 24 hours (during the application period); in-person follows community service center hours
Operated by · 보건복지부
Cost · Paid