1372 Consumer Counseling Center
A counseling and mediation channel under the Korea Fair Trade Commission for consumer damage related to online shopping and contracts
This English text is a plain translation by Yeogida, not official material from the operating agency. Please verify important details on the original Korean page.
No confirmed English-language contact channel was found for this service — phone or in-person contact may only be handled in Korean.
A counseling channel under the Korea Fair Trade Commission, run by the Korea Consumer Agency, for when you've experienced consumer harm such as online shopping fraud, refusal of a refund, or an unfair contract. Calling 1372 (no area code) automatically connects you to your local consumer counseling center, and you can also submit a counseling or damage-relief request on the website. Phone counseling runs weekdays 09:00-18:00, and online applications are accepted anytime. Beyond simple counseling, it also supports dispute mediation with the business involved.
- Hours
- Phone weekdays 09:00-18:00, online anytime
- Cost
- Free
- Operated by
- 한국소비자원
- Information checked
