Korea Customs Service Contact Center (125)
The Korea Customs Service's main line for all customs-related questions — duties on overseas direct purchases, customs clearance delays, FTA tariff rates, and more
This English text is a plain translation by Yeogida, not official material from the operating agency. Please verify important details on the original Korean page.
No confirmed English-language contact channel was found for this service — phone or in-person contact may only be handled in Korean.
A Korea Customs Service line covering the full range of customs topics — the taxable value and duty calculation for overseas direct-purchase items, why customs clearance is delayed, simplified clearance procedures for express/postal parcels, and whether FTA agreement tariff rates apply. Calling 125 (no area code) from anywhere in the country and following the prompts connects you to a specialist counselor, and smuggling reports are also taken at the same number. From overseas, you can call 82-2-3438-5199. Phone counseling runs weekdays 09:00–18:00; outside those hours and on holidays, you can leave your number for a callback on the next business day.
- Hours
- Weekdays 09:00–18:00
- Cost
- Free
- Operated by
- 관세청
- Information checked
